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Managed Services

Be a rock star for your business! Let BroadRiver implement, and manage your telecomm and network platforms. Focusing on your core business has never been easier with BroadRiver’s Managed Services suite. Your IT resources can focus on your core business while never having to worry about your network. This enhances overall value to your organization and your customers, while minimizing your total cost of ownership. We’re right there with you, ensuring you can stay focused on what you do best.

BroadRiver provides turn-key solutions with network, equipment, installation, maintenance, and proactive management. Your telecomm and network solutions are actively monitored by our engineering experts 24/7/365 at our National Operations Centers (NOCs). We anticipate the unexpected so you don't have to.


Private Network Security

BroadRiver Managed Security Solutions use the latest security technology to provide premise-based Firewall, point-to-point Virtual Private Network (VPN) services as well as secure remote access from any public IP connection. These cost-efficient solutions are ideal for companies who desire network security without a heavy investment in infrastructure or personnel. Our managed Security Solutions offer exceptional levels of security to:

  • Shield your network from unauthorized external attacks
  • Communicate securely with company offices and remote users

Help protect your private company and customer data from being compromised. XO Managed Security Solutions are flexible, cost-effective, convenient and simple—to help reduce Total Cost of Ownership and enhance employee productivity.
  • Dedicated hardware uses IPSec network authentication and encryption.
  • Encrypted data travel over a dedicated, private IP connection
  • Stateful Inspection Firewall and VPN options are available integrated
  • Remote Access options securely connect users in remote locations or on-the-road


MPLS & VPN

With the emergence of converged IP services, businesses today are demanding greater performance from their networks than ever before. That’s the appeal of BroadRiver MPLS IP-VPN Service. It's a network-based, MPLS-enabled Wide Area Network (WAN) solution that offers multi-site businesses more bandwidth for the dollar, faster application deployment, lower network operating costs, and more access options than traditional WAN services. Plus, BroadRiver offers competitive service Level Agreements on packet loss and jitter.

  • Secure communications for multi-site networks, delivered over the our private, MPLS-enabled IP backbone
  • Data is segregated from other customers, and the public internet.
  • Routing intelligence resides in the network, not in on-site customer equipment
  • Applications prioritized for Class of Service
  • Broad range of bandwidth options, from 1.5 to 1,000 Mbps

Private Network Security

BroadRiver Managed Security Solutions use the latest security technology to provide premise-based Firewall, point-to-point Virtual Private Network (VPN) services as well as secure remote access from any public IP connection. These cost-efficient solutions are ideal for companies who desire network security without a heavy investment in infrastructure or personnel. Our managed Security Solutions offer exceptional levels of security to:

  • Shield your network from unauthorized external attacks
  • Communicate securely with company offices and remote users

Help protect your private company and customer data from being compromised. XO Managed Security Solutions are flexible, cost-effective, convenient and simple—to help reduce Total Cost of Ownership and enhance employee productivity.
  • Dedicated hardware uses IPSec network authentication and encryption.
  • Encrypted data travel over a dedicated, private IP connection
  • Stateful Inspection Firewall and VPN options are available integrated
  • Remote Access options securely connect users in remote locations or on-the-road


Backup & Recovery

Do you want offsite cloud storage and cloud backup services but not the headache and expense of managing a data center? Do you need an online backup disaster recovery solution you can rely on? Is cloud storage only one component of your overall data backup strategy? Our online data backup and cloud storage services are the answer. Powered by the EVault® professional-grade data protection technology platform, BroadRiver Cloud Backup Services offer a comprehensive suite of advance data protection capabilities for enterprises that can help maintain the efficiency and continuity of business operations by ensuring your data is always protected and available.

  • End-to-end protection with an integrated backup and disaster recovery solution
  • No capital expense or IT staff necessary to manage
  • Easy deployment and automated data protection
  • Secure, reliable, certified data protection infrastructure
  • Bare Metal Recovery Solutions
  • Broad application and platform support
  • 24x7 expert help

Application Hosting

Hosted Applications and Services help small, growing and large businesses create, support and manage an Internet presence - from simple Web sites to complex managed server environments with hosted corporate applications. BroadRiver Managed Application Services provide complete functional and technical support for Oracle and Microsoft applications. Built on the BroadRiver enterprise-class cloud-computing platform, BroadRiver application hosting is a service-based offering with a usage-based billing model that eliminates upfront capital expenditures, reduces recurring operational costs, and speeds deployment. With BroadRiver, your enterprise can eliminate the daily challenges application management and support, and can focus on their core business objectives.

  • World Class Infrastructure : BroadRiver world-class cloud infrastructure is second to none.
  • Security : BroadRiver employs an array of data security measures.
  • SLA's : Guaranteed Service Levels supporting availability and performance.
  • Disaster Recovery: Built-in DR planning and business continuity measures.

IVR & Conferencing

BroadRiver IVR and Conferencing Services connect you and your colleagues around the world quickly and easily.

Extensive IVR solutions can automate the day to day fulfillment and routing of inbound calls. Conferencing can be anything from a simple three-way phone call to a large broadcast event with thousands of people. Let us help you find the right service from our extensive range of solutions.

With BroadRiver audio, web and video conferencing, you can come together with anyone, from anywhere, at any time. All without leaving your office.

  • Audio Conferencing : From access to an instant conference to working with our knowledgeable staff who help you plan and conduct a large group call, BroadRiver can offer you easy-to-use audio conferencing solutions.
  • Web Conferencing : For webinars, training or technical support, choose a web conferencing service designed specifically for your application.
  • Video Conferencing : Easily connect with people anywhere in the world so your interview or company-wide announcement feels more personal.



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